RelaunchNutrition.com is committed to customer service and value. Our basic site policies are presented below. We welcome specific inquiries and suggestions for site improvement. If you have questions that aren't answered below or are seeking a particular product or service, please send an email to CustomerCare@RelaunchNutrition.com.
Sales and Order Policy
All sales are final. No returns or exchanges. Please order carefully to be sure you get products that work for you. If you have any questions regarding our sales policy, please contact us at CustomerCare@ReLaunchNutrition.com.
The information provided by ReLaunchNutrition.com is intended solely for educational purposes. The information is not to be used for medical diagnostic purposes and is not intended to serve as a recommendation for treatment and/or management of any medical/surgical condition. Most of all, this information should not be used in place of a physician or other qualified health provider. If you believe you have a medical condition, please contact your physician immediately.
ReLaunchNutrition.com is committed to protecting the privacy of our customers and visitors. Personal information received by ReLaunchNutrition.com is not shared or sold.
Information is collected during site visits and during the purchase process. Site visit information is used only in aggregate form to help enhance the overall ReLaunchNutrition.com shopping experience. Purchase information is maintained in account form as required to engage in secure consumer friendly ecommerce.
Users who purchase products may receive promotional emails. Users may opt-out of our mailing list during the order process. If a user does not opt-out during the order process they may log into their account and update their preferences. If a user does not create an account during their order they may opt-out of our mailing list by using the supplied link on any of our emails. Furthermore, the user may create an account using their email address and opt-out from their account page.
Users may receive promotional emails from ReLaunchNutrition.com if they register for an account without purchasing a product. Users may opt-out of our mailing list for specials and promotions during the registration process. If a user does not opt-out during the registration process, they may log into their account and update their preferences.
Users may change their address or other personal information in their account. Users may edit any of their personal information by logging in and following the "edit this information" links in their account. If an account is not created during a purchase, a user may choose to create one later with the same email address used for the purchase.
ReLaunchNutrition.com utilizes cookies to help optimize and customize the shopping experience. Cookies enhance shopping efficiency and allow us to recognize returning shoppers.
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
ReLaunchNutrition.com does provide links to other web sites but is not responsible for the privacy practices or content of these other sites.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
If we plan to utilize users' personally identifiable information in a manner different from that stated at the time of collection, we will notify users by posting a prominent notice on our Web site for 30 days.
ReLaunchNutrition.com is a Secure Site.
We use secure servers that utilize the industry's standard Secure Socket Layer (SSL) encryption. SSL is state of the industry technology that allows for a secure and safe purchase transaction.
We take all reasonable security measures to protect stored personal and financial information. Credit card numbers are used only for payment processing. ReLaunchNutrition.com will not provide our customers' personal or financial information to other companies or individuals.
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
In response to the need to insure equal access to electronic and information technologies, ReLaunchNutrition.com has developed a set of standards for Web page design. In recognition of those individuals with visual, physical or developmental disabilities, ReLaunchNutrition.com has adopted a policy to make its site accessible to all. If you have any suggestions for improving the accessibility features of our site, please contact CustomerCare@ReLaunchNutrition.com.